Terms of service

These Terms and Conditions govern your use of the ProtectaTip website and the purchase of our products. By accessing this website or placing an order, you agree to be bound by these Terms.

ProtectaTip is operated by Aboudi Holdings Pty Ltd.

1. Use of Website

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use of the site.

We reserve the right to modify or discontinue any part of the website without notice.

2. Products and Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product descriptions at any time.

We make reasonable efforts to ensure product descriptions and images are accurate. However, slight variations may occur.

3. Orders and Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept or decline any order at our discretion.

If an order is cancelled after payment, a full refund will be issued.

4. Pricing and Payments

All prices are listed in AUD unless otherwise stated.

We reserve the right to change pricing at any time. Prices at checkout are final.

Payments are processed securely through third-party providers. We do not store full payment details.

4A. Taxes and Duties

Customers are responsible for any applicable taxes, duties, or import charges required by their country. These are not included in the product price unless stated otherwise.

5. Shipping and Delivery

Shipping times are estimates and may vary depending on location and external factors.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk of loss passes to the customer upon dispatch.

5A. International Orders

We ship to multiple countries. Delivery times and availability may vary by region. Customers are responsible for ensuring the product complies with local regulations before purchase.

6. Returns and Refunds

All purchases are covered by our 30-day money-back guarantee.

To be eligible:

* The product must be returned in reasonable condition

* Proof of purchase must be provided

Refunds are processed once returned items are received and inspected.

7. Product Use and Important Safety Disclaimer

ProtectaTip® is designed to help reduce the risk of finger injuries associated with internal residential doors. However, no child safety product can eliminate all risk of injury or guarantee complete protection. Adult supervision remains essential at all times.

ProtectaTip® must be installed and used in accordance with the installation instructions and only on compatible doors. Improper installation, misuse or use on incompatible doors may reduce the effectiveness of the product.

By purchasing and using ProtectaTip, you acknowledge that:

* The product is a preventative safety aid, not a guarantee of injury prevention

* Proper installation and use are required

* You assume responsibility for use of the product

8. Limitation of Liability

To the maximum extent permitted by law, ProtectaTip and Aboudi Holdings Pty Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Our total liability is limited to the amount paid for the product.

9. Intellectual Property

All content on this website, including text, images, branding, and product designs, is owned by ProtectaTip and may not be used, reproduced, or distributed without permission.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia.

However, where mandatory consumer protection laws apply in your country of residence, those rights will take precedence.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

13. Contact

For any questions regarding these Terms, contact:

info@protectatip.com