Privacy policy
ProtectaTip Pty Ltd, is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
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1. Information We Collect
We may collect the following types of personal information:
* Identity data: name, username
* Contact data: email address, phone number
* Delivery data: shipping and billing address
* Transaction data: purchase history and payment details (processed securely via third-party providers)
* Technical data: IP address, browser type, device information, usage data
* Marketing data: preferences for receiving communications
We collect this information when you:
* Place an order
* Join our waitlist
* Contact us
* Browse our website
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2. How We Use Your Information
We use your information to:
* Process and fulfil orders
* Communicate order updates and customer support
* Send marketing communications (only where permitted)
* Improve website performance, user experience, and product development
* Prevent fraud and ensure platform security
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3. Legal Basis (Where Applicable)
Depending on your location, we process your personal information based on:
* Your consent
* Performance of a contract (e.g. fulfilling your order)
* Legitimate business interests
* Compliance with legal obligations
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4. Sharing Your Information
We may share your information with trusted third parties strictly where required, including:
* Payment processors (e.g. Shopify Payments, Stripe, PayPal)
* Shipping and logistics partners
* Email and marketing platforms
* Website analytics providers
We do not sell or rent your personal information.
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5. International Data Transfers
Your information may be processed in countries outside your residence, including Australia, the United States, and other jurisdictions where our service providers operate.
We take reasonable steps to ensure your data is handled securely and in accordance with applicable laws.
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6. Data Retention
We retain your personal information only as long as necessary to:
* Fulfil the purposes outlined in this policy
* Comply with legal and tax obligations
* Resolve disputes and enforce agreements
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7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
* Improve website functionality
* Analyse traffic and user behaviour
* Deliver relevant advertising
You can control cookies through your browser settings.
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8. Your Rights
Depending on your location, you may have the right to:
* Access your personal data
* Request correction or deletion
* Object to or restrict processing
* Withdraw consent at any time
To exercise these rights, contact us at the email below.
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9. Data Security
We implement reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
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10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For privacy-related enquiries or requests, contact: